Pros
Rbc is a phenomenal organization that truly cares about its clients, has a great training program and overall across the organization the culture is good.
Cons
However, managers have every power in the world to torment/harass employees. My branch manager did it to 3 people - one until she left, then started on me, now onto someone else. Upper management enables it and it has been brought to their attention on multiple occasions. Those speaking out are flagged as troublemakers. I always slayed my stats etc, and I made a few mistakes and suddenly I’m having 10 meetings over the same problem that I fixed immediately after the first meeting thereby making it impossible for me to meet my stats. Many branch managers are uncaring and have a god complex. Be prepared to leave if your manager is awful. My first one was absolutely amazing and at that time I was so happy working for rbc. You will also work a fair amount of unpaid overtime scrambling to keep them happy. Stats are otherwise unattainable, and programs glitch and crash and then you’re in trouble for not using them enough.