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      RBC

      Engaged Employer

      RBC reviews

      Great pay but too strict on sales. - Mobile Customer Service Representative RBC Employee Review

      3.0
      Nov 3, 2014
      Mobile customer service representative
      Recommend
      Business Outlook

      Pros

      Friendly staff and customers, lots of training relatively easy duties with the ability to continue learning constantly great experience

      Cons

      When it is dead and no work to do for a CSR you can only read RBC literature, which gets a little old after a while. Sometimes very rote, boring As a mobile CSR it was very frustrating to be on call because the shifts are often in the middle of the day and you can't make plans. Often difficult to get more hours if you need them.

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      3.0
      Jun 18, 2026
      Investment associate
      Recommend
      Business Outlook

      Pros

      Stable work life balance. The culture is really great, very easy to work with complex management and managers. Willing to help you grow and learn with clients

      Cons

      Not a lot of room for growth unless you come in the door with that expectation. It can be very easy to get stuck in this role as your pay slowly increases and the job title mostly stays the same. Associate promotions and raises are rarely given and take a lot of coercion to get.

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