lots of fake reviews - Account Manager Rakuten Employee Review

1.0
Mar 26, 2018
Recommend
Business Outlook

Pros

food and drink once a week

Cons

letting lots of staff go and then rehiring the same roles for no reason other than management doesnt know what they are doing overworked and underappreciated. they believe their staff is expendable (as proven by letting them all go without a plan to replace them) no progression paths and no work satisfaction

Explore other reviews about Rakuten

5.0
Mar 25, 2026
Recommend
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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