Great people, fun environment - Anonymous employee Rakuten Employee Review

4.0
Jan 17, 2013
Anonymous employee
Recommend
Business Outlook

Pros

Pros include: great people, fun working environment, reasonable hours. Pay has been good for me as I work on commission...not sure the pay is great for all roles/positions. Buy.com is now owned by a very large Japanese internet company, Rakuten and they are looking to make a name for the company outside of Japan....big growth plans.

Cons

Somewhat limited career advancement opportunities as it is a fairly small company employee wise. There have been lots of changes over the past few years with the acquisition which have been difficult to deal with and tough on morale. While it seems that Rakuten has big plans it is unclear how the new model will perform outside of Japan.

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5.0
Mar 25, 2026
Recommend
Business Outlook

Pros

Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

Cons

Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

1.0
Jul 6, 2026
Recommend
Business Outlook

Pros

Free food, benefits are good

Cons

Pay was so bad. The management was awful.

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