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      Great introduction to online e-commerce - Anonymous employee Rakuten Employee Review

      3.0
      Jan 17, 2013
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Backbone of internet e-commerce; work with premier advertisers; understand multiple internet business models

      Cons

      job growth is limited; good amount of turnover; company culture could improve

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      Business Outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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