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      Rakuten reviews

      Depends on the department, but - Anonymous employee Rakuten Employee Review

      2.0
      Sep 1, 2025
      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Nice work life balance, free food.

      Cons

      Company is bleeding cash due to MNO, all efforts are to save the MNO division. Most new grad leave as they realize they're on the titanic.

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      Business Outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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