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      International Team and Strong Perks, Held Back by Bureaucracy - Software Engineer Rakuten Employee Review

      4.0
      Sep 7, 2025
      Software engineer
      Recommend
      Business Outlook

      Pros

      Supportive, respected, diverse teams, English-friendly environment, Tokyo perks

      Cons

      Bureaucratic, hierarchical, micromanagement, Slow innovation, outdated tech in some teams

      Explore other reviews about Rakuten

      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      1.0
      Jul 6, 2026
      Member service representative
      Recommend
      Business Outlook

      Pros

      Free food, benefits are good

      Cons

      Pay was so bad. The management was awful.

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