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      Good company, with a few reservations - Product Support Engineer SAP Employee Review

      4.0
      Apr 11, 2020
      Product support engineer
      Recommend
      Business Outlook

      Pros

      - The salary benefits are great. - The building is very technologic, - We have flexible working hours and good home office policy. - Many trainings are offered to all employees.

      Cons

      - Not as diverse as it intends to be. In enterviws, behaviors are not the top priorities, which leads to people, who are not diversity supportive, being hired, which does not help in internal environment in real life. SAP as a company supports and is againts any kind of discrimication, but the employees, many times, do not fully agree with these policies, or think they are not that important, and end up causing embarissing situations. There are only a few areas where this is not true. - For support, the worklife balance is a bit complicated due to the working hours which are diffent for each day of the week.

      avatar
      SAP Response
      6y
      We really appreciate your feedback. It will help as we strive every day to make this company a great place to work for all employees, from diverse backgrounds and cultures.

      Explore other reviews about SAP

      5.0
      Jun 8, 2026
      Senior support engineer
      Recommend
      Business Outlook

      Pros

      Great benefits, full of opportunities to learn and support.

      Cons

      Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

      4.0
      May 29, 2026
      Content strategist
      Recommend
      Business Outlook

      Pros

      I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

      Cons

      No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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