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      Great place to get experience and leave - Global Product Support Engineer SAP Employee Review

      2.0
      Aug 24, 2014
      Global product support engineer
      Recommend
      Business Outlook

      Pros

      Outstanding work-life balance. Many people almost do not even work at SAP, and spend all day doing personal tasks and watching videos. Good point is getting experience on a specific module, and leave SAP to work as external consultant.

      Cons

      The same people that do not work sometimes earn almost the double than hard workers. SAP has no meritocracy and the salary is only based on initial negotiation. In Brazil if you do not negotiate a good salary when you enter, either you become a manager (which is an extremely unclear process) or you will get frustrated as you will produce a lot and will only hear "sorry" from your manager.

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      5.0
      Jun 8, 2026
      Senior support engineer
      Recommend
      Business Outlook

      Pros

      Great benefits, full of opportunities to learn and support.

      Cons

      Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

      4.0
      May 29, 2026
      Content strategist
      Recommend
      Business Outlook

      Pros

      I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

      Cons

      No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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