Light environment and good benefits - Customer Support Engineer SAP Employee Review

4.0
Dec 22, 2022
Recommend
Business Outlook

Pros

The company offers a lot of benefits to the employees, competitive salaries, flexibility and opportunities to development and learning.

Cons

Due to multiple acquisitions, not all teams have a similar structure, therefore being confusing and overwhelming to know how it functions and how SAP is structed as a whole.

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5.0
Jun 17, 2026
Recommend
Business Outlook

Pros

Management are invested in early talent success

Cons

Lots of bureaucracy as it's a German company

4.0
May 29, 2026
Recommend
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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