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      Santander

      Engaged Employer

      Santander reviews

      Unprofessional/Terrible Management - Late stage account manager Santander Employee Review

      1.0
      Jan 23, 2018
      Late stage account manager
      Recommend
      Business Outlook

      Pros

      Building is nice, I guess.

      Cons

      -You get 10 minutes a week of personal time/bathroom time, 2 minutes a day. I have never felt more like a child in my life. MAKE SURE TO BRING A DIAPER. -Preach advancement but hire from the outside rather then promote within. -Almost every position besides becoming a manger is "lateral" meaning you will not get a raise but they expect more work out of you. Also they will force you to these departments if you are consistently hitting bonus so they don't have to pay you. -Highest raise they give annually is .4% (which is around .50 cents) only to top performers (no one knows the criteria to being considered a top performer) -HR has a "closed door policy"... if something is bothering you make sure to schedule and appt. through email and hopefully they email you back a few days later. Kind of defeats the purpose of HR.

      Explore other reviews about Santander

      5.0
      Jun 20, 2026
      Sr. specialist
      Recommend
      Business Outlook

      Pros

      WLB, Benefits, hybrid work schedule in Dallas

      Cons

      Lack of advancement opportunities in Dallas

      4.0
      Jun 4, 2026
      Personal banker
      Recommend
      Business Outlook

      Pros

      Of all the companies I have worked for, Santander has had the strongest training program. The training was comprehensive, well-structured, and especially valuable for employees who are new to the banking industry. Additionally, Santander's ONE software is by far the most intuitive and user friendly banking platform I have used, making it easy to learn and navigate while supporting efficient daily operations.

      Cons

      Like most retail banking roles, there is a strong sales component. With fewer customers visiting branches due to online banking and ATMs, much of the day is spent making outbound calls to existing clients, trying to set appointments, and push products and services. While I understand the importance of sales in the industry, I personally felt there was significant pressure to prioritize sales goals over relationship building and client service, which I was not comfortable with.

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