Great place to work - Customer Service Representative Shell Employee Review

5.0
Feb 15, 2021
Recommend
Business Outlook

Pros

Gives chance to deal with customers

Cons

Loads of work and you have to follow same procedure daily

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Shell Response
5y
Thanks very much for your 5-star review! I noticed your location and as we have offices currently in the UK, Poland and Germany, perhaps your review was meant for Royal Dutch Shell. I'm afraid I'm unable to re-route your review to the main Shell page, but please do re-share your review there, so that it reaches the right people. Our colleagues at Shell will also be grateful for your feedback! Thank you again for taking the time to leave a review, Eleanor.

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5.0
Jul 2, 2026
Recommend
Business Outlook

Pros

Chill job and flexible hours

Cons

Sometimes angry customers and cameras are always on.

4.0
Jul 3, 2026
Recommend
Business Outlook

Pros

- Outstanding operator training - World-class safety culture - Opportunities to learn different units - Career mobility - Competitive compensation

Cons

Decision-making can be slow Extensive procedures and paperwork Large corporate structure Highly competitive advancement

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