Bad management at this particular shell - Customer Service Representative Shell Employee Review

2.0
Jul 5, 2022
Recommend
Business Outlook

Pros

Some nice understanding customers. And when the shift was over

Cons

Working at this particular shell garage was awful you are overworked .worked on my own between 5pm and 11pm where I had to lock up by myself which was extremely worrying . Being on your own at work rush hour and having to cook work on tills watch the forecourt whilst people put their fuel in take fuel delivery's .if a pump stopped working ypu would have to go out and section it off leaving in one in the store .card machines constantly broke. Needed a manager to over ride things on till but there was never a manger on shift with . And being treated like rubbish by alitnif the customers this job took a toll on my mental health . This may just be for the particular shell garage i worked for so

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5.0
Jul 2, 2026
Recommend
Business Outlook

Pros

Chill job and flexible hours

Cons

Sometimes angry customers and cameras are always on.

4.0
Jul 2, 2026
Recommend
Business Outlook

Pros

Competitive pay and good training program for new engineers

Cons

Shell sold most of their downstream facilities and their employees got stuck with the new owners

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