Great company, not so great people - Customer Operations Specialist Shell Employee Review

3.0
Jun 23, 2025
Recommend
Business Outlook

Pros

Base salary is a bit small, but the rest of the benefit package compensates for it. Very generous with the benefits, bonuses, and allowances. Employees are really supported by management and HR > stays true to their claim that Shell has an "employee-centric" work environment

Cons

Couldn't keep up with office politics. Really bad mob mentality sometimes, especially for larger teams. Big bosses are great, but mid managers are so-so and favoritism is apparent. Career progression is so slow (there would be colleagues that have been there for more than 5 years before getting promoted to the next job grade)

Explore other reviews about Shell

5.0
Apr 8, 2026
Recommend
Business Outlook

Pros

Worked here part-time while going to college. Good co-workers and environment.

Cons

Not much flexibility in schedule

1
4.0
Jul 3, 2026
Recommend
Business Outlook

Pros

- Outstanding operator training - World-class safety culture - Opportunities to learn different units - Career mobility - Competitive compensation

Cons

Decision-making can be slow Extensive procedures and paperwork Large corporate structure Highly competitive advancement

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