Don't sell your soul to this company - Support Advisor Shopify Employee Review

1.0
Apr 19, 2026
Recommend
Business Outlook

Pros

The health insurance and LSA allowance. But these benefits are almost used against you so you stay.

Cons

Everything. They change things every other week and then tell us to "thrive on change" when we tell them we are burnt out. It's a cult like workplace and if you don't drink the green kool aid you're axed out of the cool kids club. If you are honest about how you feel, you're basically told to shut up or you'll be laid off.

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 9, 2026
Recommend
Business Outlook

Pros

Legacy Shopify ICs and lower-level managers are excellent and generally quite nice (company's Canadian after all) Caliber of engineering talent is generally high Dev-friendly stack (Ruby/Rails) Bleeding-edge AI adoption with unlimited token budget

Cons

Recently brought over a CTO from Microsoft: he brought with him a lot of not-at-all-nice people who are highly political, frequently rude/condescending to legacy Shopifolk, and make consistently bad/dev-hostile technical decisions Bleeding-edge AI adoption is being used to justify unreasonably increased expectations

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