Great compensation, very hands-on and encouraging job support. Relaxed attitude even though work was very demanding. Working from home was a massive plus for me.
Cons
Work is very demanding, especially when juggling multiple chats. Very emotionally draining to remain chipper and helpful all day. Wine and silence was necessary in the evenings.
Legacy Shopify ICs and lower-level managers are excellent and generally quite nice (company's Canadian after all)
Caliber of engineering talent is generally high
Dev-friendly stack (Ruby/Rails)
Bleeding-edge AI adoption with unlimited token budget
Cons
Recently brought over a CTO from Microsoft: he brought with him a lot of not-at-all-nice people who are highly political, frequently rude/condescending to legacy Shopifolk, and make consistently bad/dev-hostile technical decisions
Bleeding-edge AI adoption is being used to justify unreasonably increased expectations