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      Best job I have ever had - Customer Success Guru Shopify Employee Review

      5.0
      Aug 27, 2017
      Customer success guru
      Recommend
      Business Outlook

      Pros

      Extremely accepting environment regardless of gender, color, religion or creed. Leads work with you to better yourself and it's easy to change your roles or move up in the company if you want to with new positions opening up all the time. Extremely generous Google-esque benefits.

      Cons

      Your worth is determined by a smiley rating which is unfair as some people just want to see the world burn.

      Explore other reviews about Shopify

      5.0
      Jun 10, 2026
      Account executive
      Recommend
      Business Outlook

      Pros

      Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

      Cons

      Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

      1.0
      Jun 17, 2026
      Member of design team
      Recommend
      Business Outlook

      Pros

      High comp and AI forward. One of the few remote places left.

      Cons

      Upper management basically openly disdains the “working class”, and it’s a major jostle among the VP and Director level for currying favor with the CEO. The investment in AI tooling is smart but also the C suite majorly suffers from AI psychosis, it’s embarrassing, actually.

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