Worked there for over a year. Nice ride but fragile mid-leadership - Anonymous employee Shopify Employee Review

3.0
Apr 20, 2018
Anonymous employee
Recommend
Business Outlook

Pros

- Office locations are downtown and the office space is neatly designed. - Lots of smart people work here, you can learn a lot about software development or design at Shopify. - Compassionate and supportive work environment that stimulates individual growth - There are some people who work hard, but they are few in number. - Top salary and benefits if you are fulltime. Catered lunches, snacks 24/7, yoga and meditation classes.

Cons

- Might be interesting checking the "Rating Trends" call to action at the top to see the low rating trend for the last few years. - Mid-level leadership is pretty inexperienced. Unfortunately, lots of leads hide behind the "empowering employees to take ownership" idea to hide their lack of skills. Lots of people leads don't quite have the people skills to do that. It might be a symptom of fast growth. - Every team is different. If you end up on the wrong team, life can be really tough. - Sometimes is hard to do things because you don't know if your lead or your co-workers are WFH or they're on vacation. No one cares that much about the project they're working on.

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Mar 31, 2026
Recommend
Business Outlook

Pros

The work itself is genuinely exciting. Shopify is doing cutting-edge work in AI search visibility and GEO that very few companies are touching at this scale. The tooling is excellent, the problems are interesting, and the peers are talented, collaborative, and generous with their time. If you're passionate about where search is heading, the craft-level work here is hard to beat.

Cons

The management experience on the Growth Marketing / SEO team did not match the quality of the work. Feedback was inconsistent (positive in meetings, critical in private messages) which made it difficult to know where you actually stood. Issues that were never flagged in real time were later consolidated into a formal performance document, which felt predetermined rather than developmental. When I raised concerns professionally about the communication dynamic, the relationship shifted noticeably. I've spoken to others who experienced a similar pattern on this team. The culture says it values direct feedback, but in practice, giving feedback upward was treated very differently than receiving it.

2
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