Friendly and supportive work environment; plenty of autonomy - Escalated Support Shopify Employee Review

5.0
Dec 7, 2019
Recommend
Business Outlook

Pros

- The teams I have been a part of are incredibly supportive of each other's goals and personal development. - I have regular chats about my impact with my team lead, which helps guide my growth within the company. - There is a huge amount of trust between leads and colleagues; I thrive in this level of autonomy. - I get to have a positive impact in merchants' lives each day. - I feel very supported by the benefits plan provided; it is evident that the company wants happy and healthy employees. - I have a great work-life balance where I am able to create a strong boundary between work and non-work hours. - All technology to perform the job is provided.

Cons

- Working remotely can sometimes be a lonely experience. - Certain internal job opportunities are only available in cities with offices.

Explore other reviews about Shopify

5.0
Jul 2, 2026
Recommend
Business Outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
Jun 29, 2026
Recommend
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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