Not a job I would wish on my worst enemy. - Customer Success Guru Shopify Employee Review

Guruland, as they call their call centre, is a disaster. The management team doesn't care for you as a person. They provide you with unrealistic metrics to attempt to achieve and will punish you if you don't. Having an opinion of anything that isn't obnoxiously positive is punishable. Want to give advice to the company to improve? Don't. They do NOT want to hear it. Promotions are given to favourites, and not to the most qualified candidates. The company does their best to prevent contract employees from qualifying for benefits, but dangle the option over you, taunting the unlikely. You will also work incredibly unflexible hours, and will work nearly every weekend and holiday. They also expect you to work overtime for free. This company isn't worth the stress on your life. Every year your work at Shopify is worth two off the end of your life. Just don't do it.