Just awesome. - Customer Success Guru - Remote Shopify Employee Review

5.0
Oct 2, 2015
Recommend
Business Outlook

Pros

I haven't found a culture as inviting or inclusive as the employee culture at Shopify. I work from home but I still feel very involved with the active day-to-day culture and experience regardless of my location; and while the front-facing personailty of Shopify minght not intone so, a lot of seriously hard working people work here. Lots of different opportunities to diversify or focus my knowledge and progress either horizontally or vertically. Unique challenges every day.

Cons

I tried to think of a response to this, but I haven't really encountered any as of yet! I'm sure sometimes the stresses and challenges can feel more overwhelming, but you could face that in any job.

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5.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 9, 2026
Recommend
Business Outlook

Pros

Legacy Shopify ICs and lower-level managers are excellent and generally quite nice (company's Canadian after all) Caliber of engineering talent is generally high Dev-friendly stack (Ruby/Rails) Bleeding-edge AI adoption with unlimited token budget

Cons

Recently brought over a CTO from Microsoft: he brought with him a lot of not-at-all-nice people who are highly political, frequently rude/condescending to legacy Shopifolk, and make consistently bad/dev-hostile technical decisions Bleeding-edge AI adoption is being used to justify unreasonably increased expectations

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