Great company and a job that stimulates the mind. - Customer Success Guru (Remote) Shopify Employee Review

5.0
Oct 26, 2015
Recommend
Business Outlook

Pros

-Great spirit among the gurus, as they're always happy to help each other. -Very open culture, with even the CEO regularly taking time to answer questions, etc. -Plenty of room to grow. Lot's to learn and new opportunities available. -Great starting salary, especially when compared to others in Ireland. -Fantastic benefits, especially for those that have or are starting a family.

Cons

-Shift patterns are a bit annoying at the moment, however it is something they are looking to address.

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 9, 2026
Recommend
Business Outlook

Pros

Legacy Shopify ICs and lower-level managers are excellent and generally quite nice (company's Canadian after all) Caliber of engineering talent is generally high Dev-friendly stack (Ruby/Rails) Bleeding-edge AI adoption with unlimited token budget

Cons

Recently brought over a CTO from Microsoft: he brought with him a lot of not-at-all-nice people who are highly political, frequently rude/condescending to legacy Shopifolk, and make consistently bad/dev-hostile technical decisions Bleeding-edge AI adoption is being used to justify unreasonably increased expectations

1
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