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      Actively & illegally fire staff - Customer Service Representative Shopify Employee Review

      2.0
      Feb 21, 2025
      Customer service representative
      Recommend
      Business Outlook

      Pros

      Initially seems like the place to be, you'll have mostly great coworkers like any place. It's the management where the problem lies.

      Cons

      You will be put on a PIP at least once during your time here. Your manager may try to actively have you fired by making requests that are impossible to fulfill. Look at all the layoffs the past few years. They will offer you below a reasonable severance package. Shopify was glorified years ago as the place to work but now more people are seeing the sh*t hole it is.

      Explore other reviews about Shopify

      5.0
      Jul 2, 2026
      Partnerships
      Recommend
      Business Outlook

      Pros

      Amazing company with incredible product

      Cons

      None that I can think of

      2.0
      Jun 29, 2026
      Software engineer
      Recommend
      Business Outlook

      Pros

      - Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

      Cons

      - Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

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