Sad to see the downfall - Senior Account Executive Shopify Employee Review

2.0
May 21, 2025
Recommend
Business Outlook

Pros

- Remote-first company - Great benefits and perks for entrepreneurial mindset folks

Cons

- Unattainable targets and scaling back salaries/commissions for sales people = low attainment + low OTE - High turnover rate in sales as a result - Culture was once great, completely well down hill due with internal bureaucracy and continual hiring when the sales org is already suffering #'s - Company is cutting back on spending in every area you can think of, it's a complete shock from where they were 3 years ago to now (for instance, home internet bills are no longer expensed in a remote-first world...) - Data management and operational efficiency is a joke considering reps had to spend the whole first quarter of last year essentially cleaning up their books and assigning "tiers" to determine which accounts were actually workable.... over 70% of mine were not workable (and keep in mind, your targets are still based off of 100% of these accounts being workable) - They implement new audit and operational rules almost monthly that make your experience even harder to close a deal and hope it actually stays closed for you to get commission (audit team will not count it if even 1 thing is not included or missed) - Mid management leaders are clearly as burnt out and checked out as reps because they get no where in vouching for their people - I know of numerous cases where tenured folks were either fired or let go for not accepting a role change to go to a team that isn't performing, or worse for going on a mental health leave.... completely toxic

Explore other reviews about Shopify

5.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Remote first culture. If you want freedom of location and a company to truly mean and support it - this is the place.

Cons

Constant change. Nothing to hold on to in this role, compensation, KPI's, tools all change every quarter.

2.0
Jun 29, 2026
Recommend
Business Outlook

Pros

- Kind and talented co-workers - Generous AI token spend - Fairly transparent company (has been getting less transparent over the years) - Lots of opportunity for impact

Cons

- Product management discipline is quite lacking since the new CTO joined - Microsoft culture is adding more chaos and stress, and causing projects to actually go slower - Managers are afraid to tell the truth to Mikhail about the loopholes in engineering; they just want to look good, so they rush their teams to ship crap - Top engineering leaders are moving out of management roles or leaving the company - Tobi used to be far more involved in ensuring a high engineering bar, but seems to have handed over the reins to the new Microsoft regime

See reviews by: Helpful|Rating|Date|All