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      Slack

      Part of Salesforce

      Engaged Employer

      Slack reviews

      Best professional experience to date - Senior Customer Success Manager Slack Employee Review

      5.0
      Aug 26, 2020
      Senior customer success manager
      Recommend
      Business Outlook

      Pros

      Authentic and Inspiring leadership at all levels Great access to leadership Strong mission, vision, and company objectives Strong partnership between Sales & Customer Success Customer Success is looked at a as key department to driving growth, customer satisfaction, and retention Amazing culture - I love my team and people I get to work with every day Customers love the product

      Cons

      Longer promotion cycles than any company I've ever worked at before

      Explore other reviews about Slack

      5.0
      Apr 13, 2026
      Software engineer(internship)
      Recommend
      Business Outlook

      Pros

      flexible and chill and many intern events

      Cons

      had a fully remote team

      3.0
      Jun 25, 2026
      Software engineer
      Recommend
      Business Outlook

      Pros

      Coworkers are smart, kind, and supportive. Good product. Interesting problems to solve.

      Cons

      Culture has lost its way a bit under Salesforce. Tight budget, hiring freezes, and tight ACV goals and deadlines have changed priorities across the company for the worse. Stock isn't doing well.

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