Love Slack! - Senior Customer Experience Agent Slack Employee Review

5.0
Jun 8, 2022
Recommend
Business Outlook

Pros

- Great people - Good salary and benefits - People-first approach

Cons

Culture has changed a bit since it was bought by Salesforce. A lot of volume and not enough staff in customer experience.

Explore other reviews about Slack

5.0
Apr 13, 2026
Recommend
Business Outlook

Pros

flexible and chill and many intern events

Cons

had a fully remote team

3.0
Jun 25, 2026
Recommend
Business Outlook

Pros

Coworkers are smart, kind, and supportive. Good product. Interesting problems to solve.

Cons

Culture has lost its way a bit under Salesforce. Tight budget, hiring freezes, and tight ACV goals and deadlines have changed priorities across the company for the worse. Stock isn't doing well.

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