If you can land a different Job It would be better for you mental health - Assistant Operations Manager TP Employee Review

2.0
Feb 18, 2026
Recommend
Business Outlook

Pros

In the first 6 months of the Job there is a learning curve where you discover customer support.

Cons

The work culture Is toxic, overwork Is praised and encouraged and you are shamed for leaving at the end of your shift. All decisions are made behind closed doors with a selected few, not based on level of clearance but on personal bias

Explore other reviews about TP

5.0
Jun 25, 2026
Recommend
Business Outlook

Pros

-Working from home -Great hours -Flexibility -Paid time off

Cons

-Legacy systems -No other cons

3.0
Jun 16, 2026
Recommend
Business Outlook

Pros

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Cons

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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