Very flexible to schedule you within your school schedule, when you have kids, etc. - Anonymous employee TP Employee Review
5.0
Dec 15, 2011
Anonymous employee
Former employee
Recommend
Business Outlook
Pros
Many advancement opportunities and great atmosphere.
Cons
Health benefits are really expensive and not good. However, you get better benefits when you advance into a management position.
TP Response
8y
We see to it hardworking employees are rewarded with career growth opportunities, and at the same time, provided a pleasant working environment. Best regards and we wish you success in the future.
For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.
Cons
Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.