2.0
Jun 30, 2014
Former employee, more than 3 years
Albany, GA
Recommend
Business Outlook
Pros
Unlimited overtime, unlimited overtime, unlimited overtime
Cons
High turnover rate, miscommunication between managers and supervisors leave the customer service representative lost and confused and also they sometimes want you to go against what the contracting company requests you to do which will turn around and bite you. Horrible work environment . Customer service reps know more than supervisors so if you have a question, they never give you the right answer. When you work On CERTAIN holidays you only get time and a half for every other hour. You have scheduled breaks and lunches. Just can't take it when you want, so make sure you don't drink too much water and have to go potty