Customer Care - Anonymous employee TP Employee Review

3.0
Sep 24, 2015
Anonymous employee
Recommend
Business Outlook

Pros

Meet some really cool people that will help you later in life.

Cons

Unwilling to work with schedule needs and emergencies.

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TP Response
7y
Thank you for sharing this with us. We make sure to be open to the needs of our employees as they are our top priority. May we ask that you share this with us via LET'S CONNECT help line at 800-664-9335 or email us at LetsConnect@teleperformance.com in order for us to look into it and make sure it won't happen again.

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5.0
Jul 8, 2026
Recommend
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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