Big company, lots of perks, no sense of accomplishment - Director The Cigna Group Employee Review

2.0
Oct 22, 2017
Recommend
Business Outlook

Pros

Work from home opportunities (if you are disciplined enough to actually do work while at home), good facilities (new state-of-the-art cafe, coffee bar, work spaces, etc.), decent pay and benefits.

Cons

If you are someone that is looking to feel good about the work you are doing, get a sense of accomplishment, wants to be rewarded for that work - then Cigna is not for you. Politics, process, protocol, personalities all get in the way of actually doing anything. Meetings to discuss when to have more meetings. Conference calls all day with people working from home (with dogs barking, children yelling in the background) which yields nothing valuable. You could work here 20 years if you can be a button pusher and accept the "no" culture that has been established. (Many do.) Internal turnover is high. Good managers figure it out quickly and move on. What's left are the lazy and unmotivated.

Explore other reviews about The Cigna Group

5.0
May 2, 2026
Recommend
Business Outlook

Pros

Strong focus on customer service and employee satisfaction

Cons

Insurance premiums can be expensive but overall benefits are comprehensive

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The Cigna Group Response
1mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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