Pros
Cigna is miles ahead in technology and in employee engagement compared with their competitors. The culture isn’t as stuffy as other companies I’ve worked for, they really believe if you take care of your own, they’ll take care of the customer. There isn’t a tool I’ve needed that wasn’t offered to me to do my job well. I’ve also never seen so many senior leaders so accessible to their associates. They have great leadership programs which allow college kids to gain the experience they need to be successful in management later. They also have programs to develop mid-management and senior leadership as well. I’ve been given incredible support to do my job and everyone has been willing to help me. It’s not unusual for people to move around to gain cross functional experience. When people leave positions it’s still usually to stay at the company. Also love that there’s so much flexibility to work from home - a huge plus for working parents. Performance reviews are based on ongoing conversations with management vs a ten page document that you have to write up at the end of the year. It definitely forces you to stay engaged with your leaders on what’s going on. There’s a big emphasis on educating employees around difference between diversity vs inclusion - i appreciate that this company goes deeper than just making the company “look” different. CEO has a huge part in diversifying company and is very active in veteran and military support. Overall I’m really happy here, sure there’s still some typical corporate annoyances but there’s none of the toxic behaviors I saw at my last company. I sit near contractors who are sticking around and not taking other gigs in the hopes of getting fully employed by Cigna one day - that’s a nice testament to their experience.
Cons
Company getting bigger with Express Scripts acquisition so might be losing that personal touch a little but so far so good.
