Disappointing Changes - would have given a high rating prior to new Future of Work initiative - Business Analyst The Cigna Group Employee Review

2.0
Jun 29, 2023
Recommend
Business Outlook

Pros

- Over 25 years at company and have met a lot of great, smart people across the country - 20÷ years of work at home (which is now changing - see cons) - Variety of projects and opportunities

Cons

A new initiative that revokes thousands of workers remote work status and is forcing people back into an office, even those who have worked successfully at home for decades. There is no clear reason for this, and examples frequently given are so that "you can grab coffee with someone" or "go to lunch and take a walk." Our teams and matrix partners are spread out all over the country, which I love. Placing people in a random office is not bringing people together who actually work together. There's also not enough real estate to actually make everyone go in an office, so there's a designation for "in office interim work at home" which is even more confusing than the initiative itself. People on the same teams with the same roles are being given different designations, which is causing confusion and anger. Why are some being forced in office while others get to continue "interim WAH" The initiative has no clear objective, other than we need to make in person friends at work regardless of whether we actually work together on anything, and has a very ambitious interim work at home status. This will limit job opportunities and growth as all new postings will now have to be aligned to certain offices instead of remote.

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
Business Outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
1w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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