Good, but no longer good enough - Senior Program Manager The Cigna Group Employee Review

3.0
Jul 11, 2023
Recommend
Business Outlook

Pros

- Great people. Almost everyone I’ve worked with was wonderful. - Pay is good. Not great, but good. - I’ve been able to grow. From gaining responsibility, to taking steps forward in new roles. There’s a lot of opportunities internally, if you network, work hard and pursue, you’ll work your way up. - I felt a sense of purpose with the work I was apart of. It had direct impact to the business as a whole. - I felt they had a good 401k match (up to 5%) - Good continuing education. Whether it was money towards what you wanted to do, or they offered it via the intranet/learning systems.

Cons

- Not many. But unfortunately, one big enough that drove me out: FOW (future of work) - Future of work was a sr leadership power trip which forced almost every employee back into the office. Even if you had been remote for 10+ years. Even if you were hired as a remote employee, they overturned that and you’re going in. - I was told I’d be someone who needed to be in office more than half my time. Which meant going into the office to sit at a cubical, by myself, with none of my team in the same building (considering we were all hired as remote employees and were scattered across the US) - what purpose did this serve you may ask? There wasn’t one. It was uncalled for and counterproductive. - Leaderships decisions and forceful actions around work locations drove me to leave the company. - Work life balance depends on your team/manager/org. I’ve been worked hard in some roles and been more laidback on others. Not really a con, just fyi.

Explore other reviews about The Cigna Group

5.0
Apr 13, 2026
Recommend
Business Outlook

Pros

Great company with great benefits.

Cons

Pay raises are yearly but not significant.

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The Cigna Group Response
2mo
Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.
4.0
May 28, 2026
Recommend
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
2w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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