Management sucks. No communication. - Patient Care Advocate The Cigna Group Employee Review

2.0
Aug 13, 2025
Recommend
Business Outlook

Pros

Pay, benefits.overtime in October.hours. That’s all

Cons

Training is horrible nobody knows what they are doing. They teach u to do your job one way but when you hit the floor you get 0 evaluations bc it’s wrong. Managers don’t help. No background noise at all. Even noise you can’t control like a neighbor mowing.they nag . Pull random calls separate from evaluations. Long hold times. Make you repeat the questions over and over that the patients get mad.

Explore other reviews about The Cigna Group

5.0
May 11, 2026
Recommend
Business Outlook

Pros

Good learning opportunity. Good management

Cons

company is downsizing and sold off my business unit, resulting in layoffs

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The Cigna Group Response
1mo
Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!
4.0
May 28, 2026
Recommend
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
3w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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