A decent company that could eventually be a great one! - Medical Assistant The Cigna Group Employee Review

3.0
Jun 28, 2011
Recommend
Business Outlook

Pros

- Ample PTO allowances & policies that force you to take time off - Generous Tuition Reimbursement Annually - Easy work environment - Flexible schedules - Wide variety of experienced co-workers that like to share knowledge - Will promise you the moon to take the job - makes you feel great!

Cons

- Unless you live in CA, you'll not get your PTO paid out when you leave. - To get simple tuition reimbursement, you'll sign for a 2 year commitment - Policies to creatively screw you out of Holiday pay, OT and shift differential - All those new-hire promises are never followed through with. - Constant cuts to shift differential, OT and anything pay related -- your pay always goes down with all the new policies and hardly goes up annually. - Slow to get rid of bad management & very political place to work

Explore other reviews about The Cigna Group

5.0
Jun 23, 2026
Recommend
Business Outlook

Pros

An amazing group of teams that are very knowledgable

Cons

A lot of bureaucratic processes that delay rewarding hard working individuals.

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The Cigna Group Response
5d
Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.
4.0
May 28, 2026
Recommend
Business Outlook

Pros

The Cigna Group overall is a fantastic company to work for! They invest in their employees and do a great job ensuring everyone, in all departments/locations/teams feel as if they matter with the multitude of perks they offer to employees. Many team members were knowledgeable, hardworking, and genuinely committed to supporting the healthcare industry.

Cons

While employed at Cigna healthcare, I experienced a work environment that often lacked consistent communication, balanced workload distribution, and transparent leadership practices. High-performing employees were frequently expected to absorb additional responsibilities without corresponding support, while shifting expectations and excessive micromanagement created unnecessary stress and instability. Over time, this impacted morale, trust within teams, and overall employee well-being.

2
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The Cigna Group Response
4w
Thank you for your transparency about your experience at The Cigna Group. We're always looking for feedback, and we appreciate your input.
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