It's a rotating door - terrible pay, terrible culture - Brand Manager Tim Hortons Employee Review

1.0
May 29, 2017
Recommend
Business Outlook

Pros

- Quick advancement for those that are willing to slave - Satisfaction of working on one of the most iconic Canadian brands

Cons

- TERRIBLE work life balance. Leaving before 7pm is considered too early - People are promoted based on numeric results, which leads to Managers who don't actually know how to manage people - Ruthless to employees, customers, vendors, franchisees. There is no relationship-based operations, it's simply down to numbers and the bottom line - You have NO perks. You won't be given a single thing - no pens, pencils or notebooks. Even at a "Lunch & Learn" with the President, you're required to bring your own lunch.... - Pay/benefits is very low. Bonus % is very high (30%) but if you don't hit your KPIs (or MBOs) for whatever reason, your base is a joke.

Explore other reviews about Tim Hortons

5.0
Jun 4, 2026
Recommend
Business Outlook

Pros

Good hours and can pick up overtime

Cons

Very stressful environment and can be busy at times.

4.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Not bad and Fast paced.

Cons

Needed better district management that wasn’t a ploy for egos.

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