i have been working at tim hortons for almost 2 years now and i know almost as supervisors job in crew members position. - Tom Hortons - Store Front/Baker Tim Hortons Employee Review

5.0
Oct 16, 2012
Recommend
Business Outlook

Pros

Their hospitality strategy for customers by following the FIve W's, which are Welcome, What, Work, Wow ( help older ppl or give free tim bits for babies or kids to get a "wow" from customer) and Wave as to say bye waving n smiling.

Cons

there aren't really any downsides but as in my experience they need more workers during overnight shifts and enough bakers to substitute.

Explore other reviews about Tim Hortons

5.0
Jun 17, 2026
Recommend
Business Outlook

Pros

Wonderful and very cool environment

Cons

Management and very rude ladies

4.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Not bad and Fast paced.

Cons

Needed better district management that wasn’t a ploy for egos.

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