The perfect first job - Customer Service Representative Tim Hortons Employee Review

3.0
Aug 9, 2013
Recommend
Business Outlook

Pros

Tims provides flexible hours and has many convenient locations. They offer scholarships and student support. Long term employees receive health benefits. Working close to others in a fast-paced environment greatly enhances social skills.

Cons

Often looked-down upon by customers for job title. Certain shifts contain tricky hours and may be unavoidable depending on manager. Understaffing happens regularly. Poor training on new stations. Certain national standards require superhuman capabilities.

Explore other reviews about Tim Hortons

5.0
Jun 17, 2026
Recommend
Business Outlook

Pros

Wonderful and very cool environment

Cons

Management and very rude ladies

4.0
Jun 10, 2026
Recommend
Business Outlook

Pros

Not bad and Fast paced.

Cons

Needed better district management that wasn’t a ploy for egos.

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