Good in the beginning - Meh Long-term - Customer Service Representative Ubisoft Employee Review

3.0
May 11, 2021
Recommend
Business Outlook

Pros

Its easy to get in the door when they are hiring temp agents for busy seasons and if you are good enough you can be converted to full time within a year in some cases. Schedules can be flexible if you can prove you are a top agent.

Cons

Low opportunity for real growth. Its not a place you should invest a lot of time and effort in to. You can work your butt off to get a higher position for very little pay off in terms of pay raises. Most of the higher positions up from a basic support agent have more responsibility but very little increased pay. Its best to get what you can out of the job and then move on as soon as you get a better opportunity.

Explore other reviews about Ubisoft

5.0
May 8, 2026
Recommend
Business Outlook

Pros

Great team. Awesome games. Fun opportunities.

Cons

Not a ton of hours available

3.0
Apr 28, 2026
Recommend
Business Outlook

Pros

Remote work, free games. Good co-workers.

Cons

Horrendous pay, expectations of work absolutely unreasonable. Turnover rate pretty high, and instead of hiring new employees, just had the remaining team take over the work that required like 10+ employees. Then after requiring 200% productivity to make up for the lack of a team, complained about teams.

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