Great culture during growth, but leadership issues persist - Director, Technology Ulta Beauty Employee Review

3.0
Apr 16, 2026
Recommend
Business Outlook

Pros

Great IC’s. Office was remodeled. Great place to be when business was growing. Work life balance.

Cons

CIO left during Covid and a series of bad leadership hires followed. People mostly quit and the culture eroded. After leaving I realized how underpaid I was.

Explore other reviews about Ulta Beauty

5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

Pay and benefits are generous

Cons

Zero work life balance. Store hours consistently being cut. They like the motto, “do more with less”.

3.0
Jun 15, 2026
Recommend
Business Outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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