heavy workload not worth the high pay, stress is high - General Manager Ulta Beauty Employee Review

1.0
May 2, 2026
Recommend
Business Outlook

Pros

competitive pay, benefits, free makeup skincare perfume, gratis, mostly working with women, yearly raise if your reviews are awesome.

Cons

Heavy workload, too much KPI to meet and theft is inevitable it will affect your wellbeing. Credit card is a priority that makes lead cashier turnover is high and especially if you are not good at opening cards. Payroll is not aligned to the workload that they're giving each store. Lots of drama due to many workers working at the same time esp. all women most of the time.

Explore other reviews about Ulta Beauty

5.0
Apr 8, 2026
Recommend
Business Outlook

Pros

Everyone at my store is amazing, no drama

Cons

Heard other stores can be rough

3.0
Jun 15, 2026
Recommend
Business Outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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