Great customers, but toxic corporate culture - National Director of Training Ulta Beauty Employee Review

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5.0
May 17, 2026
Recommend
Business Outlook

Pros

Fun place to work, fast pace and always newness

Cons

Very demanding of all levels of management

3.0
Jun 15, 2026
Recommend
Business Outlook

Pros

If you like helping people find skincare and makeup that suits them, it's a nice place to be--plus you get to take home some products for free every once in a while as gratis!

Cons

Your Ulta credit card is in danger of being heavily used--whoops! Also, even if you really know your stuff and are in the middle of speaking with customers, if they need someone at the register, they will replace you on the floor with a Prestige Beauty Advisor, which was always super disappointing. Especially if you've already established rapport with the guest and their cart is getting full. Also, customers have shared feeling racially profiled, being closely followed. Not cool. Something to keep in mind so you don't accidentally do that if you're part of the team.

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