Fun in the beginning until management turned into a jumbled mess and everyone started quitting. - Cashier Ulta Beauty Employee Review

2.0
Mar 21, 2012
Recommend
Business Outlook

Pros

In my opinion you receive a great discount. 25% off on everything in the store and 50% off salon services. I love giving out the "GWP's" because I like seeing how happy it makes the customers. They are ALWAYS giving you something to do so most days dont drag on and on. The ability to test out all the makeup since youre around it all day.

Cons

The biggest con of all is working with a management system thats crap. No one is ever on the same page and if one of the managers doesnt get one of their duties done for the day they pass it on to you and expect it to be done before you leave. There is too much to do and too many places to be with too little staff. Its pathetic. I cant tell you how much I hate telling a guest that Ill be with them in one moment and then have to watch them wonder around for someone to help them because I coudnt get away from the registers. At times there will only be 2 employees in the store. How do they expect us to give great customer service if the employee to customer ratio is 2:25. Management is snooty. It urks me to go to work somedays knowing that some of my coworkers will be favorited over me because of a snooty manager. They expect way to much of us in much too little time. I personally feel like im the best working cashier at my store and I RARELY hear any positive feedback from management on how well im doing. I get a simple "Thank you" at the end of the day and thats it. Training was difficult because we had one day of register training and everyday after that if I had a problem with the registers or was confused I got snooty remarks when I asked for help. The Ulta I work at is very cliquey which can make it difficult to come to work sometimes.

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5.0
May 28, 2026
Recommend
Business Outlook

Pros

everything about the job was great. the people and work and i was fine with the hours 5am-11am sometimes

Cons

i hardly got days to work

1.0
Jul 5, 2026
Recommend
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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