Amazing the first year and a half, then a downward spiral - Merchandise Manager Ulta Beauty Employee Review

1.0
Aug 17, 2012
Recommend
Business Outlook

Pros

Benefits, gratis, friendly working environment, can have some very friendly and awesome customers

Cons

Pay, being able to get days off (I had to miss my son's first Halloween because they scheduled me and wouldn't change it.) Never recognized for anything, just scrutinize every little thing that is wrong.

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5.0
Jul 6, 2026
Recommend
Business Outlook

Pros

No pressure for sales, and less product pushing

Cons

Lots of time on your feet

1.0
Jul 5, 2026
Recommend
Business Outlook

Pros

Great discount Gratis is good but having worked for Sephora as well, theirs is way better. Fun customers most of the time

Cons

Glorified babysitter when your team is incompetent Store can quickly become a wreck when one manager isn’t pulling their weight Too many hats in this role and way too overbearing. I thought I’d need to see a neurologist for migraines but it turns out I was just way too stressed in my role. ai. And a big push for more and more ai in the future.

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