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      Visa Inc.

      Engaged Employer

      Visa Inc. reviews

      Valuable name on resume but challenging CSM role - Customer Success Manager Visa Inc. Employee Review

      1.0
      Jun 1, 2026
      Customer success manager
      Recommend
      Business Outlook

      Pros

      Company name with resume is a plus.

      Cons

      Client success manager role doesn't hold the respect it should with the company. Product and technology teams work in silos, which makes csm role a nightmare. If you want a big name on your resume go for it... Other than that get what can out of it and use it for a company you will actually enjoy.

      Explore other reviews about Visa Inc.

      5.0
      May 14, 2026
      Software engineer intern
      Recommend
      Business Outlook

      Pros

      Hiring process was straightforward and smooth.

      Cons

      Haven't started yet so we will see.

      2.0
      Jun 7, 2026
      Staff engineer
      Recommend
      Business Outlook

      Pros

      Great co-workers, some leaders with integrity from Al Kelly time, great benefits, 401k, what used to be great WLB.

      Cons

      -Incompetent CTO and leadership, specially at the Sr Dr/ VP level, moved from Msft in troves. -No focus on product/features delivery using AI, rather useless AI tools to track productivity (LOC and other laughable outdated metrics). -All Optics, no innovation, decades behind Fintechs like Stripe in innovation. -Extreme toxic culture and politics at leadership level.

      2
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