Avoid working at the support centre (HQ) if you can, you will only need to find a new job - Anonymous employee Welcome Break Employee Review

Below average annual leave No value No credible benefits, borderline insulting eg. Free tea and coffee or free parking, of which you have to fight for a space Little to no inclusivity of senior teams-white males No financial incentives No pay rises with loopholes as explanations Outdated policies Company culture High staff turnover Values Progression opportunities unfair grading system used for staff job titles Wealthy income however nothing put back into the staff e.g sick pay, parental leave, maternity/paternity leave