Sr. Admissions Advisor - Admissions Advisor Wiley Employee Review

4.0
Jan 25, 2018
Recommend
Business Outlook

Pros

- Good Benefits - Good training - Hard working admissions staff - Leader in the Industry

Cons

- Student first focus has changed to be primarily quantity over quality now - Departments rarely work together - Operations Management is never around (travel or behind closed doors) - Admissions Upper Management is unapproachable - Directors in Admissions run multiple accounts and constantly in meetings leaving little time for staff - Best people have left Admissions Dept or are looking to find a way to leave to join other departments

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Wiley Response
8y
Thanks so much for the feedback! We agree that culture is an incredibly important part of the workplace and can absolutely drive success. Hopefully you'll continue to see steady improvements and we'll get that four-star review up to five!

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5.0
Jun 18, 2026
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Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

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