Senior Institutional Account Manager - Anonymous employee Wiley Employee Review

4.0
May 20, 2018
Anonymous employee
Recommend
Business Outlook

Pros

Wiley is a great work place for those who wants to serve a community and work for a great cause.

Cons

More than restructure/reorganizations in the last few years. this affects many professionals and cause confusions in the short term, but hopfully will benefit the organization on the long term

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Wiley Response
8y
Four stars! Thanks! I can't agree more that Wiley is participating in some great causes and it feels good to contribute toward the betterment of others and the world in some way. Sorry to hear there is some confusion resulting from internal changes. If you're feeling in the dark please don't hesitate to reach our to your manager or HR rep to help clarify things!

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5.0
Jun 18, 2026
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Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

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