Desperate to leave - Account Manager Wiley Employee Review

2.0
Jul 9, 2018
Recommend
Business Outlook

Pros

The offices are being refurbished and there is free tea and coffee

Cons

No career progression, poor bonus scheme, limited opportunity (unless your face fits). New leadership are driving a high performance culture without rewarding it or respecting the effort, time and loyalty of staff.

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Wiley Response
7y
Building a culture where the whole organization shares common values and goals and is focused on high-quality execution is critically important and, you're right, requires mutual respect from all involved. We'll make sure your feedback reaches the appropriate parties. Thanks for the review.

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5.0
Jun 18, 2026
Recommend
Business Outlook

Pros

Nice coworkers and managers, work-life balance, smart people and industry, opportunities to grow skillset. If you volunteer for opportunities, you will be supported and will learn a lot about the industry.

Cons

Pay and hybrid office work

2.0
Jun 3, 2026
Recommend
Business Outlook

Pros

Decent pay and benefits for publishing.

Cons

Once of the most toxic work environments I've ever worked at. Upper management tears editors down if you are not a favorite. Favorites are chosen by metrics that do not exist, and are subjective and arbitrary. Wiley is losing money because brilliant, young editors leave due to no support and toxic work environments. Wiley Trade is essentially a hybrid publisher. Author's put a lot of money into their book -- too much. There is very very little marketing and publicity support for authors. But they brand as more than there actually is. All in all a very sad place to work and sad for authors.

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